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Ordering & project support

For an existing setup, include the exact model, country, controller and what changed. For a new project, start with the equipment and support you need.

Ordering & project support

Can you help with a whole project?

Request a scope for model selection, equipment schedules, integration planning, commissioning criteria and handover documentation. The proposal identifies the work and documents included.

What should I send first?

Start with country, city, property type, scale, stage and the functions you want. Add exact models or survey measurements where available. The existing enquiry form can hold a project summary and links.

Can we start with one room or unit?

A representative pilot can be used to settle model choices, behavior, recovery and handover requirements before a wider procurement.

Where do I buy the products?

Product pages link to manufacturer information and retailer options for Canada or the United States. Each retailer manages its own sale, delivery and returns. Use a project list when you need a combined equipment proposal.

Ordering & project support

Ordering & project support

For an existing setup, include the exact model, country, controller and what changed. For a new project, start with the equipment and support you need.

Canada-led operations. Enquiries are handled by project country: Canada / CAD and United States / USD.

  • Project country
    Canada or United States; include the city and province/state.
  • Property and scale
    Tell us the property type and approximate rooms, doors or units.
  • Project stage
    Planning, prewire, renovation, occupied building or replacement.
  • Priority functions
    Describe up to three outcomes, such as guest access, lighting control or water alerts.
  • Existing conditions
    Add known models, wiring or door/track measurements. Identify what still needs a site survey.
Add project scale or stage (optional)

A receipt is shown only after your request is saved. Model, price, stock, delivery and installation scope are confirmed in a human quotation.

SMARTACCESS / Priority customer support

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