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A damaged battery cover is not automatically a new-lock order

Check official support for replacement parts before buying a new lock.

If your smart lock's battery cover is damaged, it may not be necessary to purchase a whole new lock. Before making a decision, contact Aqara's official support to inquire about available replacement parts and the appropriate course of action.

For example, the Aqara Smart Lock U100 and U50 have a battery life of up to 8 months and 6 months, respectively. If the battery cover is damaged, Aqara's support can provide guidance on whether a replacement part is available and the cost associated with it.

It's essential to check with Aqara's support to determine the best solution for your specific situation. They can help you decide whether replacing the battery cover or the entire lock is more cost-effective.

In some cases, it may be more economical to replace the entire lock, especially if the damage is extensive or the lock is no longer under warranty. However, if the damage is minor and a replacement part is available, it may be a more economical solution.

References

  1. aqara.com · smart-lock-u100 ↗
  2. us.aqara.com · smart-lock-u50.js ↗